Shipping & Returns

Corona Virus Update:

Silica Gel Australia is open for business as usual however Australia post and our couriers are experiencing significant delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Thank you for your patience and understanding during this time. Express Post is still available, and will continue to be prioritised as the fastest option for customers, but may not always meet the next business day delivery standard.

Delivery Service

We have accounts with Australia's leading freight carriers including Australia Post, Couriers Please as well as other reputable courier companies.

  • 90% of items are dispatched within 24 hours, except when on ‘Backorder/Preorder’.
  • All items are covered by full transit insurance unless stated otherwise.
  • Once dispatched you will be notified by email and a tracking number will be supplied.
  • Progress of the delivery can be tracked on the carrier's website.
  • Delivery times vary depending on selected service, an ETA is given using our shipping calcuator once a product is placed in the shopping cart. cart

Delivery times around Australia vary, if you would like an esitmated delivery time we recommend you use the Australia Post Delivery Time Calculator. Our suburb/postcode is Burleigh Heads, 4220.

International Deliveries

We do not ship outside of Australia at this time. 

Immediate Shipping

We carry a large range of stock and in most cases can ship goods the same day of them being ordered (if ordered before 12.30pm AEST on a working day). If you order a product which we do not have in stock you will be notified of the expected delivery date and if not satisfied you can cancel the order and a full refund will be issued.

Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a
14 day money-back guarantee from the time you receive the goods. Please email us at within that time if you are not satisfied with your purchase so that we can resolve any